Northwest Ohio Technology Society           -Your local technology help desk and DIY solution center-

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HELP DESK

Business Support Packages Available. Contact us today for a quote.

Short list of our  Business Support Customers:

National City Bank

Railroad Incentive Services

International Boxing Academy

Approved Home Health Care

Roulet Company

FDB Incentive Services

Northwest Ohio Tech utilizes Logmeinrescue as our remote help desk support software.

100% Secure Real Time Help Desk and IT Support

Keep your computer running fast and secure or just get a quick solution to a computer problem with our remote Help Desk. Our techs can fix your computer or device problems over your internet connect! Below is a short list of problems we can help with:

 (with estimated token cost):

  • System Scan & Tune up (1 Token Season Special) -First step to a faster, safer system.
  • Device Driver Scan & Updates (2-3 Tokens) - keep your computer running smoothly and safe with driver updates (video, sound, hard drive etc)
  • Browser Hijacks & Redirects (1 Token) -home page isnt coming up when you go onto the net? We can help
  • Viruses (3-4 Tokens) -we specialize in virus cleaning and prevention!
  • Spyware scan and clean (1-2 Tokens)
  • Windows Errors (4+ Tokens)
  • Slow Computer (3-4 Tokens)
  • Document recovery (1 Token)
  • Program Installations (1 Token)
  • Printer Problems (2-3 Tokens)
  • Email Setup (1 Token)
  • Small Wired/Wireless Network Set Up (2-3 Tokens)
  • Office Applications Help (Excel, Word, Access, PowerPoint etc) (3+ Tokens)
  • Digital Camera help (1 Token)
  • Securing your WiFi Router (1 Token) -chances are your router is unsecured meaning someone can steal your internet connection
  • And much more contact us for a free quote

Our tech support prices are the lowest on the net. Compare our virus scan and cleaning at $30.00 (4 tokens) to your local computer shops price on average of $175.00! Plus the time and gas you waste lugging your computer to the shop. No more let our technicians fix your computer problem today from the comfort of your home.

If you have trouble connecting or you haven't received your welcome email within 30 minutes of your order EMAIL us.

 

All unused tokens are stored in your token "bank":. There are no refunds for unused tokens. Each support session costs a minimum one (1) token. Our techs will round down if your help desk experience goes over a token. Example if your tech support session goes for 17 minutes and you have 2 tokens in the bank you would only have to pay 1 token. If your tech support session goes for 25 minutes it would cost you 2 tokens.
 

  Have tokens?

REQUEST SUPPORT

We use PayPal for 100% secure payment processing. You do not have to register with paypal to use your debit or credit card to buy tokens.

Buy Support Tokens

  One (1) Token 15 minutes of help desk support. $10.00
 
  Four (4) Tokens 1 hour of help desk support total. $30.00

Want to buy tokens by check? Visit the CONTACTS page for our mailing address. All checks must clear before tokens are added to your account

Need support? Its easy:

1. Purchase token(s). Please make sure you purchase enough tokens to cover your problem or questions. Please review the problem/estimated token cost in the middle of this page.

2. Once token(s) have been purchased and payment processed you will receive a support welcome email with a link to your private support page.

3. Simply click the link and load the support interface.

4. That's it! Make sure you select RUN or APPROVE CONNECTION  if asked by Windows.

Our technology specialists are certified!

 

Why NWOTS HELP DESK

Personal
Have your very own computer technician! Request the same tech every time you need computer help. Our technicians live and work in NW Ohio we say NO! to outsourcing Ohio jobs. They will give the personal service, honestly and integrity you have grown to expect from workers in our area. Each session is recorded and saved just in case you have a questions after your session is over.
 
Convenient
There's no need for you to carry a heavy computer to a shop and leave it there for weeks. Have your computer fixed today without unhooking any wires or driving into town!

 

Affordable
You will find our rates to be the best online. No hidden costs, monthly subscriptions or per minute charges that can add up fast. Our help desk token system makes payment a breeze and insures your problem is fixed quickly. We want our service to be affordable for everyone.

 

 
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